In most countries, we are able to accept all major credit/debit cards, and PayPal. We're not able to accept COD at this time.
There may be a few reasons: the card has no funds available, the card is expired, the card does not allow internet purchases etc.
Solutions: Call your issuing bank they can tell you why the card is declining; try a different credit card.
You can apply coupons for your order at checkout. Once you've entered your coupon code, click 'apply' and the discount will automatically adjust your order total. Please note that if you do not click 'apply' before continue checkout, your order total will not reflect a coupon discount.
Coupons cannot be combined, and you can only use one coupon code per order. Please make sure that you enter the coupon code exactly as you received it, with no space before, within, or after it. To avoid errors, we recommend you to copy/paste the promotional code you received.
After placing your order, an email with order number will be sent to you. Once your order is out for delivery, an email with a tracking number will be sent. If you don't get one of them within 24 hours of your purchase, please contact uS.
Orders can be edited or canceled only before the shipment via our customer support team
If the logistics track has not been updated after 7 days, please contact us. If within 7 days, please wait patiently.
It is recommended that first you call the local post office to confirm and check the surrounding environment again for parcels. Please contact us.