Sidewinder X3 Pro Knowledge Base - Artillery 3D

Sidewinder X3 Pro 3D Printer

The relevant page content for the SW-X3 Pro is still being built. Thank you for your patience.

Title

Page Content

Quick Start

1. Unboxing SW X3 Pro

2. Levelling Guide

3. SW-X3 Pro Reviews

Firmware Upgrading

4. SW X3 Pro Firmware Releasing Note

Maintenance

(Coming soon)

5. Parts Replacing Tutorials

Troubleshooting

6. X-axis not Function Correctly

7. Y-axis not Function Correctly

8. Z-axis not Function Correctly

9. PrintHead crush to limit switch

10. Hotbed crush to limit switch

11. Nozzle hits on build plate

12. more

Sidewinder X3 Pro 3D Printer

This page provides an introduction of the SW-X3 Pro 3D printer, aiming to enhance your understanding of the printer's functionality.

Quick Start

Title

The Quick Start section includes links that quickly show how to set up the SW-X3 Pro 3D printer and other general information related to it.

1. SW-X3 Pro Unboxing&Assembly Guide

Click To Watch

2. SW-X3 Pro Levelling Guide

Click To Watch

3. SW-X3 Pro Reviews (Youtube, Tiktok, Professional PR, etc)

Click To Watch

Firmware Upgrading

4. SW X3 Pro Firmware Releasing Note

Version_1.29 (20240322) Latest! Click To Download

Title

Maintenance

Title

Here we will present you some of the parts replacing tutorial. By following the steps providing in the video, you can replace parts easily.

5. Periodic Maintenance

coming soon~

Troubleshooting

Title

In this part, we will show some common print issues, and potential solutions.

6. X-Axis not function correctly

→1. Please remove the X-axis motor, connect the X-axis motor to the working motor port.Then operate on the touch screen to move the axis that works normally, if it does not work, then the motor is faulty, replace the motor.

→2. If exclude the motor problems,Open the bottom cover (under our guidance to remove the bottom cover for testing and repair will not affect the warranty) and connect the X-axis motor to the X-motor port on the motherboard. Touch screen operation to move the X-axis, if it works, you need to check the connection cable between the motherboard to the X-axis motor. If it does not work, the motherboard failure, replace the motherboard.

7. Y-Axis not function correctly

→1. Please remove the Y-axis motor, connect the Y-axis motor to the working motor port. Touch screen operation to move the axis that works normally, if it does not work, then the motor is faulty, replace the motor.

→2. If exclude the motor problems,Open the bottom cover (under our guidance to remove the bottom cover for testing and repair will not affect the warranty) and connect the Y-axis motor to the Y-motor port on the motherboard. Touch screen operation to move the Y-axis, if it works, you need to check the connection cable between the motherboard to the Y-axis motor.If it does not work, the motherboard failure, replace the motherboard.

8. Z-Axis not function correctly

→1. Please remove the Z-axis motor, connect the Z-axis motor to the working motor port. Touch screen operation to move the axis that works normally, if it does not work, then the motor is faulty, replace the motor.

→2. If exclude the motor problems,Open the bottom cover (under our guidance to remove the bottom cover for testing and repair will not affect the warranty) and connect the Z-axis motor to the Z-motor port on the motherboard. Touch screen operation to move the Z-axis, if it works, you need to check the connection cable between the motherboard to the Z-axis motor.If it does not work, the motherboard failure, replace the motherboard.

9. Print head always crushed to the limit switch

→1.Press the limit switch manually, if it lights red. Please press the X-axis limit switch manually while the X-axis is working, observe whether the X-axis stops operating, if the X-axis is still working normally, it means that the limit switch is faulty and the X-axis limit switch needs to be replaced.

→2. Press the limit switch manually, if it does not light up red. Open the bottom cover (under our guidance to remove the bottom cover for testing and repair will not affect the warranty), use a multimeter, measure the motherboard X-limit terminal output voltage is 5V, if not 5V, the motherboard failure, replace the motherboard.

→3. If exclude the motherboard problem, the limit switch will be connected to the motherboard X-limit port, press the limit whether it will light up the red light, if it lights up the red light, you need to check the motherboard to the X-axis motor between the connecting wire. If the red light is not on, then the X-axis limit switch is faulty, replace the X-axis limit switch.

10. Hotbed always crushed to the limit switch

→1. Press the limit switch manually, if it lights red. Please press the Y-axis limit switch manually while the Y-axis is working, observe whether the Y-axis stops operating, if the Y-axis is still working normally, it means that the limit switch is faulty and the Y-axis limit switch needs to be replaced.

→2. Press the limit switch manually, if it does not light up red. Open the bottom cover (under our guidance to remove the bottom cover for testing and repair will not affect the warranty), use a multimeter, measure the motherboard Y-limit terminal output voltage is 5V, if not 5V, the motherboard failure, replace the motherboard.If it is 5V, the Y-axis limit switch is faulty, replace the Y-axis limit switch.

11. Nozzle hits/scratches on the build plate

→1. First of all, re-levelling, exclude levelling problems: 1) Click Tools --- Click Zsetoff --- Click Z = 0 --- with the A4 paper to set the Z offset --- Click Save --- Return. 2) Click manual leveling --- using A4 paper in the four corners, respectively, in order to adjust the leveling nut --- Return. 3) Click Auto Leveling --- Automatic data collection --- Save to exit!

→2. If exclude the levelling problem, open the bottom cover (under our guidance to remove the bottom cover for testing and repair will not affect the warranty), the use of a multimeter, measuring the motherboard 3D-Touch terminal output voltage is 5V, if not 5V, the motherboard failure, replace the motherboard.

→3. If exclude the motherboard problem, use a multimeter, respectively, respectively, to measure the 26pin line to the Z-axis adapter board, vertical line to the X-axis adapter board and horizontal line to the extruder adapter board conduction is normal, if the conduction is not normal, then the connection line failure, replace the connection line.

→4. If the above steps do not detect the problem, then the Eddy current sensors failure, replace the Eddy current sensors.

12. X-axis moving in reverse direction causes the extruder to collide with the right-side profile

→1. Exclude the machine programme is wrong, please re-upgrade the firmware first.

→2. Please remove the X-axis motor, connect the X-axis motor to the working motor port. Touch screen operation to move the axis that works normally, if it does not work, then the motor is faulty, replace the motor.

→3. If exclude the motor problems,Open the bottom cover (under our guidance to remove the bottom cover for testing and repair will not affect the warranty) and connect the X-axis motor to the X-motor port on the motherboard. Touch screen operation to move the X-axis, if it works, you need to check the connection cable between the motherboard to the X-axis motor. If it does not work, the motherboard failure, replace the motherboard.

13. Z-axis moving in reverse direction causes the extruder to collide with the top profile

→1.Shut down and manually reset the Z-axis, boot up and retest whether to repair (Z-axis position itself is too high, homing itself trajectory needs to be up first, and then down may lead to the impact of the direct error).

→2. Exclude the machine programme is wrong, please re-upgrade the firmware first.

→3. Please remove the Z-axis motor, connect the Z-axis motor to the working motor port. Touch screen operation to move the axis that works normally, if it does not work, then the motor is faulty, replace the motor.

→4. If exclude the motor problems,Open the bottom cover (under our guidance to remove the bottom cover for testing and repair will not affect the warranty) and connect the Z-axis motor to the Z-motor port on the motherboard. Touch screen operation to move the Z-axis, if it works, you need to check the connection cable between the motherboard to the Z-axis motor.If it does not work, the motherboard failure, replace the motherboard.

13. Extrusion Problem (unable to extrude filament)

→1.Please make sure the nozzle temperature setting and heating are normal（PLA:200-220）:
1）If the temperature setting is low, please adjust to the appropriate temperature.
2）If the hot end is not heated, refer to the hot end heating failure problem eliminated.

→2. If you confirm the temperature is normal, please adjust the top wire pressure, not too loose or too tight.

→3. If adjusting the top wire does not solve the problem, please check whether the extruder gear is broken and stuck. If it is broken, it needs to be replaced.

→4. If the gear is not jammed, try to manually push the consumables through the nozzle to check if it is plugged, if it is plugged, then use the poke needle to clean up first, if the poke needle can not be cleaned up, please dismantle the extrusion assembly situation throat, remove the clogged material.

→5. If the above steps did not detect the problem, open the bottom cover (under our guidance to remove the bottom cover for testing and repair will not affect the warranty), use a multimeter, measure the motherboard E0 motor interface terminal voltage is 24V, if not 24V, then the motherboard failure, replace the motherboard.

→6. If exclude the motherboard problem, use a multimeter, respectively, respectively, to measure the 26pin line to the Z-axis adapter board, vertical line to the X-axis adapter board and horizontal line to the extruder adapter board conduction is normal, if the conduction is not normal, then the connection line failure, replace the connection line.

→7. If the above steps did not detect the problem, the motor failure, replace the motor.

14. Hotend Heating Failure (Heating erros/Negative number on hotend temp)

→1. Firstly, confirm whether the hot end is hot or cool in case of heating failure.

→2. If the heating fails the hot end is hot, make sure the thermistor is not connected or broken：
1）If it is not connected please connect it and try again.
2）If it is broken, you need to replace the thermistor.
3）If there is no problem with the thermistor wiring or appearance, shake the thermistor wire by hand to determine if the temperature floats. If the temperature floats substantially, the thermistor is defective and the thermistor should be replaced.

→3. If the above steps did not detect the problem, the thermistor removed, connected to the motherboard TB port. If it shows room temperature, the thermaL works normally. If the display -15 or abnormal, the thermistor problem.

→4. If the heating fails the hot end is cool.Restart the machine again to try to heat, if heating is normal, the machine may be dead due to occasional problems.

→5. Please turn off the power and pull out the power cord, lay the machine on its side and open the bottom cover (under our guidance to remove the bottom cover for testing and repair will not affect the warranty), reconnect the power supply and energise the machine. Keep the printer lying on its side and heat the nozzles through the touch screen.Please observe the motherboard HE0 terminal next to the LED is lit up, not lit up the motherboard has a problem, replace the motherboard.

→6. If exclude the motherboard problem, then remove the extruder right plastic cover, check whether the heating tube terminals are connected. If the two pins of the heater are not connected, then the heating tube has a problem, replace the heating tube.

→7. If the two pins of the heater are connected, check the voltage (DC mode) during heating. If the voltage is significantly lower than 24V, it may be a power problem, replace the power supply.